Your landlord is banking on you not knowing your rights.
Professional letters that cite UK housing legislation — written by AI, ready to send in 2 minutes. Most tenants back down. The ones who fight back, with a formal legal letter, usually win.
Sarah Johnson
Letter in 3 steps
Most tenants have their letter ready in under 5 minutes.
Describe your situation
Select your issue — deposit withheld, disrepair, rent increase — and answer a few plain-English questions.
Get your free assessment
See exactly which laws protect you, what you can claim, and how strong your case is. Completely free.
Your letter, in seconds
A professional letter citing the precise legislation — tailored to your case — ready to send. From £9.99.
What's your situation?
We cover every area of UK housing law where tenants have rights.
Deposit Not Returned
Landlord keeping your deposit after tenancy ended.
Check your rightsUnfair Deductions
Disputed charges you believe are unjustified or excessive.
Check your rights 3× compensationDeposit Not Protected
Not in a scheme? Claim up to 3× your deposit.
Check your rightsDamp, Mould & Disrepair
Landlord failing their Section 11 duty of repair.
Check your rightsUnfair Rent Increase
Section 13 notice not followed — potentially invalid.
Check your rightsLetting Agent Complaint
Fees, conduct, or negligence by your letting agent.
Check your rightsTenants who fought back
And got their money back.
“My landlord claimed "professional cleaning" despite the property being spotless. The letter cited the exact legislation. Got every penny back in 2 weeks.”
“Found out my deposit wasn't protected. RentDefend explained I could claim up to 3×. The letter was perfect — landlord settled the same day.”
“Eight months of mould ignored. The letter referencing Section 11 of the L&T Act got a response the same day. Fixed within a week.”
Why not just use a solicitor?
See how RentDefend stacks up.
| RentDefend | Solicitor | |
|---|---|---|
| Cost | From £9.99 | £150–300/hr |
| Time to letter | ~2 minutes | 1–2 weeks |
| UK law cited precisely | ✅ | ✅ |
| Tailored to your case | ✅ | ✅ |
| Renters' Rights Act 2025 | ✅ | ✅ (if updated) |
| Escalation templates | ✅ In pack | ✅ Extra cost |
One-time. No subscriptions.
Pay once. Get your letter. No hidden fees, ever.
Standard
One professionally drafted letter, ready in 60 seconds.
- AI-drafted letter, tailored to your case
- Legislation cited (Housing Act, etc.)
- PDF download immediately
- Email delivery
- 48-hour money-back guarantee
Premium
Same letter, plus we post it by Royal Mail 1st Class.
- Everything in Standard
- Printed & posted by Royal Mail 1st Class
- Proof of posting certificate
- Physically harder to ignore than email
- 48-hour money-back guarantee
Escalation Pack
The full toolkit for when one letter is not enough.
- Initial letter
- Follow-up letter template
- Deposit scheme dispute guide
- Letter before court action
- 48-hour money-back guarantee
Secure payment by Stripe · All major cards · Apple Pay · 48-hour money-back guarantee
Frequently asked questions
Is this legal advice?
No. RentDefend is a document preparation service — we help you articulate your position using publicly available UK housing law. For complex situations, Shelter (0808 800 4444) or a housing solicitor can provide formal legal advice.
Does this actually work?
A formal letter citing specific legislation carries significant weight. Most landlords settle without escalation when they realise the tenant knows their rights. We can't guarantee outcomes, but the law is clearly on most tenants' side.
How long does it take?
The free rights check takes about 2 minutes. Once you pay, your letter is generated and available to download in under 60 seconds.
What if my deposit wasn't protected?
Under Housing Act 2004 section 214, you can claim 1–3× the deposit in county court. This is one of the strongest positions in UK housing law — landlords typically settle quickly to avoid a CCJ.
What if my landlord ignores the letter?
Your letter will specify next steps: raising a formal dispute with the deposit scheme (free), complaining to Environmental Health, or making a county court claim. The Escalation Pack includes templates for all of these.
Do you offer refunds?
Yes. If the letter generated isn't relevant to your stated situation, contact us within 48 hours and we'll issue a full refund, no questions asked.
Know your rights.
Fight back today.
Most tenants back down. The ones who send a formal letter citing the law, usually win. Start free, in 2 minutes.
Check My Rights FreeNo account needed. Letters from £9.99.